VEHICOOL GENERAL TRADING POLICY:

 

            The following are to be used to solve disputes only, and do not form any part of VEHICOOL's Terms and Conditions of Sale.

            ALL sales will be subject to VEHICOOL's Terms and Conditions of Sale, and any variance of the Terms and Conditions of Sale by VEHICOOL should be considered as an act of good faith and not an             ongoing contract to continue the same.

1.      PAYMENT:

                        Payment terms are immediate by cleared funds (i.e. Cash, Bankers Draft, Bank Transfer or Pre-Cleared Cheque), unless a Credit Account has been opened and approved by VEHICOOl.  A surcharge,             equal to the amount charged to VEHICOOL, will be applied to invoices if being paid by Cheque where VEHICOOL is charged for accepting and clearing the same.

2.      CREDIT ACCOUNTS:

                        Unless otherwise stated in writing, all Credit Accounts are nett and due for payment 30 days from date of invoice without reduction or deferment on account of disputes or cross claims.

                        Time of payment is of the essence of the Contract to supply the goods or services and if the Purchaser fails to make payment in full on the due date, VEHICOOL will charge interest on any monies             unpaid at the rate of 2 percent per calendar month or part thereof, and will thus raise an invoice to the Purchaser in respect thereof.

                        Delayed payments to VEHICOOL will invalidate any warranties or liabilities, whether they are imposed by statute or otherwise.

                        Any costs incurred to VEHICOOL whilst recovering any overdue balances (however incurred, whether legal charges, direct costs, indirect costs, etc, including labour at the standard rate applicable at             the time), will be repayable, in full, by the company or guarantor from whom the outstanding debt is being recovered.

            A Credit Account will only be considered if all parts of the Credit Application Form are completed in full.

                        Unless agreed by VEHICOOL in writing, Credit Accounts will only be opened if there is someone personally guaranteeing any monies owing at anytime.

            The guarantor will be responsible for all debts.

            VEHICOOL will recover any monies owed from the guarantor personally, should the company not honor payment.

                        It is the responsibility of the guarantor to inform VEHICOOL immediately of any changes whatsoever made to his/her personal details on the Credit Account Application Form (e.g. change of address             or telephone number).

            Failure to do so will result in the closure of credit account facilities.

3.      TITLE:

                        Full title and ownership of all goods (including materials, components and accessories) remain with VEHICOOL until the goods are paid for, in full, including any interest and legal charges incurred.

                        Title will only be transferred to the Purchaser when the Purchaser has paid all sums owing to VEHICOOL on any account whatsoever, and any cheque or other negotiable security has been honored             in full.

            Prior to such payments, VEHICOOL retains full ownership of the goods.

            VEHICOOL reserves the right to collect goods supplied, if payment is not made on the due date.

4.      GOODS RETURNABLE:

            All goods must be returned within 14 days of invoice date if not a 20% handling charge will be charged.

                        All goods will not be refunded after 90 days from invoice date:-

            [1]        The parts proved to be incorrectly supplied and not to order.

            [2]        The parts are defective and subject to a claim under warranty, as outlined below.

            A copy of the invoice must accompany any goods returned.

            Returned goods must be in original packaging, and as supplied to the Purchaser and have not been fitted or used.

                        Any parts accepted for return that are not subject to points [1] or [2] above are only accepted at VEHICOOL's discretion, and will be subject to a handling charge of 20%.

5.      QUOTATIONS AND PRICES:

            All orders are accepted by VEHICOOL on the basis of prices ruling at the date of despatch.

                       VEHICOOL reserves the right to amend prices, without notice, in consequence of changes in raw material price from any other source, labour costs, production costs or for any other reason                whatsoever.

            All prices quoted are ex-works and subject to VAT at the rate ruling at the time of despatch.

            VEHICOOL reserves the right to apply a surcharge to any goods supplied on any exchange basis.

                        Any goods returned to VEHICOOL that have incurred a surcharge must be sent prepaid, within 14 days of supply of the new unit and must be sent with a copy of the invoice containing the surcharge.

            A minimum invoice value of £20.00, excluding carriage and VAT, will apply to all orders.

6.      DELIVERY:

            All goods will take 2-3 working days from invoice date unless otherwise indicated to the customer by email or telephone.

            All goods are sold ex-works unless otherwise agreed in writing.

                        Whilst VEHICOOL will endeavour to comply with any delivery terms quoted, no guarantee or warranty for time of delivery is given or implied, any times or dates are approximate and VEHICOOL shall             not be liable for the consequence of any delay.

                        Should VEHICOOL not be able to supply a complete order, the Purchaser has the option of cancelling the order, accepting part-deliveries or waiting until the order may be delivered in full.

            Once this choice has been made, the Purchaser may not terminate the order.

                        If the Purchaser chooses part-deliveries, any additional carriage charges shall be deemed to be the Purchases responsibility.

                        Each part-delivery is deemed to be a separate contract and is, therefore, subject to our standard Terms and Conditions of Sale.

            In no event shall VEHICOOL be liable for consequential loss, if any, suffered by the Purchaser.

                        Responsibility for the goods is transferred to the Purchaser once the goods have passed to the Purchaser's chosen delivery method, being either the Post Office, Freight Forwarder, Courier, Carrier,             Shipper, etc.

            Unless otherwise agreed in advance, goods will be shipped at VEHICOOL's discretion by overnight carrier.

            Any delivery terms quoted are subject to confirmation after receipt of order.

7.      DESCRIPTION:

            VEHICOOL has the sole right of making any change in design or withdrawal of products without liability.

                        Wherever possible, VEHICOOL will notify the Purchaser of any design changes or improvements made by VEHICOOL which relate to the Purchaser's order.

                        If the goods supplied by VEHICOOL to the Purchaser's design or specification infringe any patent, registered design, or rights of copyright, the Purchaser will indemnify VEHICOOL against all damages             and costs incurred by it as a result of work done in accordance with the Purchasers specifications.

8.      LOSS OR DAMAGE:

                        No claim for damage to, or loss of, the goods or part thereof in transit will be considered by VEHICOOL unless the Purchaser:-

            1.         Submits a written notice to VEHICOOL of damages or shortages within 3 days of delivery of goods or, in the event of loss of the goods, within 7 days of the notified date of despatch of the consignment.

            2.         Submits the endorsed carriers receipt that the goods had been accepted duly signed and marked with out examination, damaged, etc.

VEHICOOL will replace free of further charge any goods found to have been defective at the time of delivery, providing that:-

                       a)          VEHICOOL and any carriers are notified in writing within 7 days of the dispatch date;

                       b)          Such goods are returned to VEHICOOL, carriage pre-paid;

                       c)          The goods are inspected by VEHICOOL to establish the claim.

9.      WARRANTY:

                        VEHICOOL does not warrant, guarantee or hold out goods from manufacturers or other suppliers (unless fitted by VEHICOOL).

            These goods will be subject to that manufacturer's or supplier's conditions of sale or contract.

                        VEHICOOL will use its best endeavours to obtain the benefit of any guarantee given by the manufacturer or supplier and liability to the Purchaser shall be limited to any sum received by it             thereunder.

            In no event shall VEHICOOL be liable for consequential loss if suffered by the Purchaser.

                        Should any failure of goods manufactured or re-manufactured by VEHICOOL occur within 12 months (or such period as may be agreed in writing between VEHICOOL and the Purchaser) from the date             of delivery, which is proved to VEHICOOL's satisfaction to be the result of defective material or workmanship, and not caused by fair wear and tear, damage in transit, bad workmanship or accident,             VEHICOOL will supply replacement goods on an ex-works basis, free of charge to the Purchaser.

                        This warranty is for parts replacement only, excluding any consequential costs arising from system break down, and or loss or damage whatsoever, of use of vehicle, loss of product carried, etc.

            The afore said guarantee shall not apply in the respect of:-

                       a)          Defects or failures not reported to VEHICOOL, in writing, within 14 days of the occurrence of such failures.

                       b)          Any failure or damage due to the goods being misused, neglected, misfitted or operated under conditions likely to cause excessive wear and tear or damage.

                       c)          Goods which have been modified by the Purchaser or any third party without the written consent of VEHICOOL.

                       d)          The result of any non-adherence to the Terms and Conditions of Sale.